Privacy Policy

This Privacy Policy explains how Corbett Travel Experts ("we", "us", "our") collects, uses and protects your information when you visit corbetttravelexperts.com or contact us for Jim Corbett tours, safaris, hotels and travel assistance.

We respect your privacy and aim to handle your personal data in a responsible, secure and transparent way. By using this website or sharing your details with us, you agree to the practices described in this Policy.

This Privacy Policy is intended for general information and does not replace any legal requirements under applicable laws. If you do not agree with any part of this Policy, please do not use our website or submit your personal information.

1. Who We Are

Corbett Travel Experts is a private travel assistance and tour facilitation service focused on trips to Jim Corbett National Park and nearby areas. We help visitors with travel planning, resort suggestions, safari assistance (subject to official availability) and package coordination.

We are not a government department or an official representative of Corbett Tiger Reserve or any forest authority. All park rules, permits and regulations are determined by the relevant government bodies.

2. Information We Collect

We may collect the following types of information when you browse our website or contact us:

2.1 Information You Provide Directly

• Contact details: Name, mobile number, email address, city or country.
• Travel enquiry details: Check-in and check-out dates, number of guests, preferred hotel or resort category, budget, and other trip preferences.
• Communication content: Messages you send via forms, email, WhatsApp or phone, including questions and special requests.
• Booking-related information: If you proceed with a booking through us, we may request additional details such as guest names, age, ID information (as required by hotels, safari permits or transport operators) and payment confirmation details.

2.2 Information Collected Automatically

When you visit our website, some technical information may be collected automatically for analytics and security purposes, such as:

• IP address and approximate location (city / region level).
• Device type, browser type and version, operating system.
• Pages visited, time spent on pages, referring website / URL.

2.3 Information from Third Parties

If you reach us through a partner, referral, online listing or advertisement, some basic contact details or enquiry information may be shared with us by that third party, in line with their own privacy policies.

3. How We Use Your Information

We use your information only for legitimate and limited purposes, such as:

• Understanding your travel requirements and responding to your enquiries.
• Sharing suggested itineraries, hotel options, safari information and price quotations.
• Processing travel bookings and reservations requested by you.
• Communicating booking confirmations, updates, changes or cancellations.
• Providing customer support before, during and after your trip.
• Improving our website content, user experience and services.
• Sending important updates or service-related messages.
• Sending optional promotional or informational messages about Corbett travel, if you consent or reasonably expect such communication.

We do not sell your personal information to third-party marketers. Any sharing of data is only done for service-related purposes as explained below.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve performance, analyse traffic and remember certain preferences.

• Essential cookies: Required for basic site functionality such as navigation and form usage.
• Analytics cookies: Used to understand how visitors use the website (for example, which pages are most visited) so we can improve our content and design.

You can control or delete cookies from your browser settings. Disabling certain cookies may affect your experience on our site but will not prevent you from contacting us through phone or email.

5. How We Share Your Information

We may share your information only where necessary to deliver the services you have requested, or where we are legally required to do so. This may include:

• Hotels, resorts and homestays: To confirm your room bookings with correct guest details.
• Transport providers: To arrange transfers, taxis or other travel services.
• Travel partners and on-ground staff: To coordinate check-ins, group handling or local support.
• Payment service providers: When you make online or digital payments (processed via secure third-party gateways; we do not store your full card details).
• Government / forest authorities: When your details are required for permits, ID submission or compliance with applicable rules (for example, safari or night-stay permits).
• Legal obligations: When sharing is required to comply with law, enforce our policies or protect our rights, safety or property.

We do not share your data with unrelated advertisers or sell your information as a standalone product.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss or disclosure. These may include the use of access controls, updated software and limited data access based on role.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as it is reasonably necessary for:

• Fulfilling your travel enquiry or booking.
• Providing after-sales support or resolving issues.
• Meeting legal, accounting or reporting requirements.

When data is no longer required for the purposes above, we may anonymise it or securely delete it, except where longer retention is required by law.

8. Your Rights & Choices

Subject to applicable law, you may have the right to request access to, correction of or deletion of your personal information held by us. You may also:

• Request that we update or correct inaccurate details.
• Ask us to limit the use of your data for certain purposes.
• Opt out of promotional messages by following the instructions in those communications or contacting us directly.

To exercise any of your rights, please contact us using the details in the "Contact Us" section of this Policy. We may need to verify your identity before processing your request.

9. Third-Party Links

Our website may contain links to external websites, such as hotel sites, travel blogs, map services or social media platforms. These third-party websites have their own privacy policies and practices.

We are not responsible for the content, security or privacy practices of other websites. We recommend that you review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for adults or for parents/guardians planning travel for their families. We do not knowingly collect personal information directly from children without appropriate parental consent.

If you believe that a child has provided personal information to us without a guardian's consent, please contact us and we will take appropriate steps to remove such information, where required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or best practices. The updated version will be posted on corbetttravelexperts.com with a revised "last updated" date.

We encourage you to review this page periodically to stay informed about how we handle your information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Corbett Travel Experts
Website: www.corbetttravelexperts.com
Email: info@corbetttravelexperts.com
Phone: +91-8077629222
Location: 01 Bhorakot Amgarhi Amghari, District Nainital, Uttarakhand, India, PIN Code - 263159

Please mention "Privacy Policy" in the subject or message line so we can route your query to the appropriate person.

Last Updated: November 2025